Cancellation Policy

Due to the large amount of resources required to run the Academy it is important that you give us at least 48 hours notice when cancelling or changing an appointment time.

Do not cancel via FaceBook.

In case of sickness we are happy to accept a Doctors Certificate if you are unable to give us 48hrs notice.

YOU MUST send a text message to one of the numbers below to cancel or change an appointment time and we will call or text back to acknowledge we have received your message:

Barrie:   0400.639.909

Sarita:   0408.084.777

Please Note:

  • We do not teach beginners or children under 12 years of age
  • We have weight limits for each horse and will discuss at time of booking.
  • Lessons paid in advance are valid for 12 months from time of payment.